From reactive to proactive: How CEDES & FIELDBOSS are transforming elevator maintenance
replaces outdated paper systems with a cloud-based platform that streamlines scheduling, work orders, and compliance tracking, allowing technicians to stay connected with real-time updates via mobile devices. By integrating elevator health and traffic data from , issues are detected early and resolved quickly – reducing downtime, improving safety, and prolonging the life of the equipment. This seamless system turns insights into action, giving customers a more proactive and reliable service experience out of one single user interface.
New alerts coming soon
The best part? Our system keeps evolving with our customers’ needs and invaluable feedback from the field. Besides significant improvements to existing alerts like the Suspected Shutdown, we’re developing a toolbox allowing technicians to spot a wide range of issues long before they lead to a breakdown. Here’s what’s coming next:
- DOOR HEALTH: Catches early door wear signs like partial cycles, rising vibration, and speed changes, before they turn into callbacks.
- DOOR DAMAGE: Flags sudden door issues like cycle spikes or repeated obstructions, signaling misalignment or closing issues.
- RIDE HEALTH: Tracks ride quality over time. Vibration, bumps, and rollbacks get caught before passengers complain.
- WATER IN THE PIT: Real-time water detection so that leaks and drainage issues get addressed before damage spreads.
- TEMPERATURE ISSUE IN THE MACHINE ROOM: Catches machine room highs and lows that threaten motor, controller, and lubricant performance.
With new diagnostic alerts on the horizon, service teams will gain even greater visibility into equipment performance and potential issues before they impact building operations. Together, CEDES and FIELDBOSS are enabling smarter maintenance, improved reliability, and better outcomes for customers, technicians, and passengers alike.
Learn more about our integration
Want to find out more? Here are some useful resources:
- How it all started:
- How it developed:
- How it works:
- How it helps service companies take the step towards proactive maintenance:
Want to meet the team behind the integration? Join our upcoming events:
- Webinar hosted by the Elevator World on August 20: Join us to hear about how our customers are using CEDES Elevate and FIELDBOSS to improve maintenance operations
- NAEC Convention in Chicago (September 28 – October 1): Stop by at the CEDES (#808) and FIELDBOSS (#743) booths for a chat and a demo
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