Privacy Notice


Privacy Notice

Data protection and data security are important to CEDES AG and its group companies ("CEDES"; "we"). We process your personal data responsibly, in accordance with applicable laws and as described in this Privacy Notice.

Content of this Privacy Notice

In this Privacy Notice, we inform you about how we collect and process personal data when you visit our website www.cedes.com ("Website") or social media pages, contact us or use our services.

Controller of the data processing

A company of the CEDES Group is the controller of the controller of the data processing described in this Privacy Notice. Generally, this is CEDES AG (Switzerland). However, if you communicate with other CEDES companies or receive services from them, the CEDES company you contact is the controller.

If you have any questions or would like to exercise your statutory data protection rights, please contact the CEDES data protection organization at privacy@cedes.com or write to: CEDES AG, Data Protection, Science Park, Kantonsstrasse 14, CH-7302 Landquart (Switzerland).

Personal data processed during communication and service provision

We collect the information you provide to us when you contact us, when you register on the Website to use our Online Shop, when you order goods or services, or when you apply for a job with us. This includes general personal data, such as name and contact details, and, if applicable, details of your position or role with the organization on whose behalf you are contacting us.

If you apply for a job with us, we collect your resume and other information about your qualifications, which you submit to us as part of your application file.

We also process personal data that we receive from third parties. This regularly includes personal data that we receive in correspondence or meetings with customers, suppliers, or other business partners, e.g. your name and details of your activity as an employee with the respective customer, supplier, or business partner.

To the extent necessary to achieve the purposes described in this Privacy Notice, we also collect general personal data from publicly accessible registers, websites, or platforms (e.g. to verify your authorization to sign) or by obtaining information from third parties (e.g. for reference purposes in the application process, if you consent to this).

Provision and use of our Website and Online Shop

  • Use for information

You can find out about CEDES and our range of services on the Website without telling us who you are.

As with any connection to a web server, the server on which we have the Website and the Online Shop provided automatically logs and stores certain technical data for a short time. This includes the IP address and operating system of your device, the date and time of use, and the type of browser you use to access the Website or Online Shop.

  • Use of our Online Shop

We operate an online shop on the Website ("Online Shop"). When you register as a user, we collect the information you provide to us. This includes general personal data, e.g. name and contact details (in particular, email address and billing/delivery address). When you place an order, we collect your purchase and transaction data (selected products and payment method).

  • Web analytics

We use web analysis services (currently Google Analytics) to evaluate the use of the Website and Online Shop in order to obtain information for their optimization. The web analytics services in place collect and store user data using cookies. Before they are transmitted to a server outside Switzerland/EU/EEA, the requesting IP addresses are shortened. Please see our Cookie Policy for further information.

  • Resources from external websites

We include resources from external servers on our Website. This concerns visible content (videos from YouTube) as well as technical resources (Adobe Fonts). When retrieving these resources, the operator of the external servers learns your IP address and/or certain traffic data that are necessary for the use of the servers of the external operator. Please see our Cookie Policy for further information.

  • Note on the use of cookies

We use cookies, tags, and similar technologies on the Website to provide you with the best possible user experience and to help us improve the Website. Cookies are text files that are downloaded to your computer or mobile device when you visit a website or use an app.

Some of the cookies we use are necessary to provide certain functions or content on the Website (e.g. language preferences and the integration of videos). In addition, we use cookies to enable the analysis of the Website and Online Shop usage. Please see our Cookie Policy for further information.

You can instruct your browser not to accept cookies or to prompt you each time before a cookie is set. You can also delete cookies on your device by using the corresponding function of your browser. In addition, you have the option of informing us of your preferences regarding the acceptance of cookies via the Cookie Preferences tool used on the Website.

Use of our social media pages

On our company pages in social media, you will find posts about current developments at CEDES as well as our range of services.

The social media providers collect and analyze usage data such as the number of visitors and demographic information about the visitors on our social media pages. We receive evaluations from the social media providers based on this data. These contain only aggregated or otherwise sufficiently anonymized data. Only the respective provider can identify you based on the data collected. Therefore, please note the privacy policies of the respective providers.

Use and optimization of our newsletter

When you are interested in our newsletter, we collect the information you provide to us. This includes general personal data such as first name, last name, and email address.

We use analytics services to measure and analyze the use of our newsletters. The analytics services collect and analyze usage data such as the number of newsletter recipients who have opened the newsletter or clicked on certain articles. We receive evaluations based on this data.

You can opt out at any time if you decide not to receive our newsletter anymore. To do so, please use the unsubscribe link at the end of the newsletter.

For what purposes we process your personal data and on which basis

We process your personal data primarily to inform you about our range of services and to provide, document and invoice our services in accordance with our contractual and legal obligations.

In addition, we process your personal data for the following purposes:

  • responding to your inquiries and communicating with you,
  • making available and optimizing the Website and Online Shop,
  • marketing and advertising,
  • information about new developments at CEDES and about new services,
  • organizing and carrying out events in which you participate,
  • processing job applications,
  • compliance with legal obligations, and
  • enforcement of legal claims.

We have a legitimate interest in processing your personal data in accordance with the aforementioned purposes. Some processing is also necessary for us to comply with our contractual obligations to you or with our legal obligations (e.g., retention obligations). On this basis, we process your personal data if and to the extent that applicable data protection law requires a legal basis or justification for the lawfulness of data processing in general or for specific processing activities.

How we store and protect your personal data

We store your personal data only to the extent and for as long as necessary to fulfill the purposes described in this Privacy Notice or to comply with legal obligations.

In the interest of the integrity and confidentiality of personal data, we take appropriate technical and organizational measures. In particular, we implement physical and logical access controls, and procedures to regularly review, assess, and evaluate the effectiveness of the measures in accordance with our risk assessment.

To whom we disclose your personal data

In order to achieve the purposes described in this Privacy Notice it may be necessary for us to disclose your personal data to other companies or organizations. These are the following categories of recipients:

  • other CEDES group companies,
  • external service providers,
  • customers, suppliers and other business partners (in the context of communication and service provision), and
  • authorities and courts (if applicable).

Place of processing

CEDES operates worldwide. Hence, we store and process your personal data in Switzerland, the EU and in other regions in the world, where CEDES companies are domiciled or operate.

We may transfer your personal data to recipients in countries outside Switzerland or the EU (worldwide). We transfer data to countries without adequate data protection on the basis of Standard Contractual Clauses or legal exceptions (e.g. necessity for contract performance) provided under applicable data protection laws.

Your rights in relation to your personal data

You have the following rights in relation to personal data relating to you:

  • the right to obtain information about what personal data we hold about you and how we process it,
  • the right to receive or transfer a copy of your personal data in a common format,
  • the right to have your personal data rectified,
  • the right to have your personal data deleted, and
  • the right to object to the processing of your personal data.

Please note that legal requirements and exceptions apply to these rights. To the extent permitted by law, we may refuse your request to exercise these rights. You also have the right to lodge a complaint with the competent data protection supervisory authority (in Switzerland, the Federal Data Protection and Information Commissioner FDPIC).

How we can change this Privacy Notice

We may change this Privacy Notice at any time, especially if we change our data processing practices or if new legislation becomes applicable. The version provided on the Website applies.

 

Last updated on February, 2024

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