The CEDES RMA process is now online

The CEDES electronic repair and warranty claim system (RMA - Return Merchandise Authorisation) was launched in September 2019. We make every effort to ensure the products you order arrive in perfect condition. Despite its correct use, a product may be defective or malfunction.

When you return a product and file a warranty claim, we aim to process it as quickly as possible. Therefore, please use the RMA online form under Service & Support . This is the basic prerequisite for investigating a possible warranty claim.

And it’s so easy:

1. Open and complete the RMA form

2. Accept the data privacy statement

3. Send

We will contact you within 24 hours.

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